12 Support questions or comments

• 
  Mar 23, 2024
  graphytechs

  I checked the script it looks very promising and fulfilling my needs, i just have some presale questions
  1- does this script have facebook pixels integration?
  2-can i customize the frontend design?
  3- how much you charge for adding new payment gateway?
  
• View 2 more replies
• 
  Mar 23, 2024
  ctechnologies Author

  Hello,
  
  Thank you for your interest in our CMS! I'm glad to hear that our script seems to be a good fit for your needs. Let me address your pre-sale questions in detail:
  
  Facebook Pixels Integration: Yes, our script includes built-in support for Facebook Pixels. We've made it straightforward for users to integrate their Facebook Pixel ID into the script. For detailed instructions and more information, please refer to our documentation here:
  Integrating Facebook Pixels.
  https://www.ctechnologies.io/ecommerce-engine/documentation/third-party-apis/integrating-third-party-apis-detailed-steps/
  
  Frontend Customization: Absolutely, our script is 100% open-source, making it fully customizable. If you have programming skills, you'll find it easy to tailor the frontend to your specific needs. Additionally, the script is designed to work flawlessly on localhost environments, providing flexibility for development and testing.
  
  New Payment Gateway Integration: Regarding the addition of a new payment gateway, we are continuously working to expand our list of supported gateways. If the payment gateway you're interested in is a popular one, it might already be on our development roadmap and included in an upcoming update at no additional cost. Could you please specify which payment gateway you're looking into? This way, we can confirm whether it's in our development list. For payment gateways not currently supported, we offer custom integration services with fees ranging between $100 to $200 USD, depending on the specific requirements.
  
  I hope this answers your questions! If you have any more inquiries or need further clarification, please don't hesitate to ask.
  
  
• 
  Mar 23, 2024
  graphytechs

  that was very fast reply, i value that so much.
  about my payment its a bank not a payment gateway so i want to connect my bank account direct to the system.
  
  thank you.
• 
  Mar 23, 2024
  ctechnologies Author

  Thank you for your kind words and quick reply!
  
  For direct bank connections, we recommend using Stripe, which our script already supports. You can easily link your bank account to Stripe to accept payments, provided Stripe operates in your country.
  
  If you're looking for a direct bank integration outside of Stripe, we can discuss a custom solution. The cost for this would be between $100-$200, depending on the specifics of your requirements.
  
• 
  Mar 23, 2024
  graphytechs

  perfect i will check the stripe option if it works in my country other wise i will contact you for the custom solution. and i will purchase the script.
  thank you again for your support and detailed replies.
• 
  Mar 23, 2024
  ctechnologies Author

  You're very welcome! We're always here to help. Best wishes with your business, and we look forward to supporting you further.
  
  

• 
  Feb 18, 2024
  saramiller

  Hello, I'm interested in the Ecommerce Engine CMS and would like to know more about its customization capabilities. Specifically, can you tell me how flexible the platform is in terms of integrating custom design elements and functionalities that are not included in the default package?
• 
  Feb 18, 2024
  ctechnologies Author

  Hello, and thank you for your interest in the Ecommerce Engine CMS. Our platform is highly customizable and built on Laravel to ensure flexibility and ease of integration. Along with the ability to add custom design elements and functionalities, we offer a unique service for our new clients. For your first customization, we provide three hours of complimentary frontend customization services. This offer is designed to help you tailor the appearance of your online store to your specific needs without any additional cost. Please note that this free customization service applies to frontend developments only, and not to backend additions or modifications. Our team is here to support you in making your online store both functional and visually appealing.
• 
  Feb 18, 2024
  saramiller

  Wow, that's awesome! Thanks for the quick reply. 😊 The free customization offer for 3 hours is really cool, especially for someone just starting out like me. I'm mostly looking to tweak the look of my store, so frontend changes are just what I need. I'll definitely be reaching out soon for that. Thanks again!
• 
  Feb 18, 2024
  ctechnologies Author

  Hi there,
  
  Great to hear that you're interested! Yes, we'll definitely help with tweaking your site's frontend. Just a reminder, once you are ready and have made the purchase, we'll kick off the 3-hour free customization process. Share your ideas with us, and we'll bring them to life. Can't wait to get started!